Break-Glass enables practitioners to have access to the Dr Jones & Partners digital imaging network. 

This technology allows patient images and reports to be electronically accessed by health professionals, even if you are not the primary referrer.

It ensures a much faster delivery of test results than traditional printed film technology.

Access imaging referred by another practitioner using Dr Jones Online via one of the following options below.

InteleViewer Break-Glass

  1. Log onto InteleViewer.
  2. On the right side of the ‘Search Tool’ panel click ‘Break-Glass Access’ button. (If you can’t see the button, please call 1800 810 655)
  3. Read the terms of the confidentiality agreement and click the acknowledge checkbox.
  4. Select the toggle to break glass using name and DOB.
  5. Enter the patient’s name (Lastname, Firstname) and date of birth (YYYYMMDD) then click ‘Search’.
  6. Click ‘Access Patient Studies’.
  7. You will then return to the search screen where you’ll notice the patient’s ID is already pre-populated.
  8.  InteleViewer will automatically display all studies for your patient. Proceed to view studies as normal.

InteleConnect Break-Glass

  1. Click the padlock icon on the InteleConnect search panel.
  2. Read the terms and conditions, and then check the acknowledge checkbox.
  3. Enter the patients name (Lastname, Firstname) and date of birth (YYYYMMDD) into the appropriate text areas.
  4. Click the “Check patient” button.
  5. The patient’s name will appear.
  6. Click Access Patient Studies.

 

Please note: you may need to upgrade your version of InteleViewer in order to utilise the Break-Glass feature, otherwise, our friendly staff can arrange access to a study for you.

Call Dr Jones Online 24/7 Support to Break-Glass:
Phone 1800 810 655
24 hours a day 7 days a week.